Privacy Policy

At craftfusionz, we hold your privacy in the highest regard and deeply appreciate the trust you place in us. Our Privacy Policy is crafted to ensure full transparency about how we collect, use, and safeguard your personal information. It outlines the types of data we gather, how we use it, the choices available to you, and how you can reach us regarding your privacy rights. Our commitment is to protect your personal information with the highest security standards, ensuring peace of mind for you.

Important: craftfusionz does not sell, rent, or share your personal data with third parties under any circumstances.

1. Information We Collect

We collect personal information from various sources, especially when you make a purchase or register on our website. The types of data we gather include:

  • Personal and Contact Information: This includes your name, email address, shipping and billing addresses, purchase history, customer support interactions, product preferences, and any other personal details you provide to us.

  • Transaction Data: Depending on your chosen payment method, we may collect details like your name, payment card type, partial card number, and any other associated account information.

  • Technical Data: This includes information such as your IP address, login credentials, browser type, operating system, language settings, time zone, and device platform when you visit our website.

  • Marketing Preferences: These reflect your preferences regarding the marketing communications you receive from us, including how and when you would like to be contacted.

2. Information You Provide

You share personal information with us in several ways, such as when placing an order, registering for an account, or interacting with us online. The information you provide may include your name, email, address, purchase history, product preferences, as well as any content such as reviews, photos, videos, or comments you wish to share.

3. How We Use Your Information

The personal data you provide helps us enhance our services and tailor communications to meet your needs. Specifically, we use your information to:

  • Process and fulfill your orders efficiently.

  • Recommend products that match your interests.

  • Provide exceptional customer service before, during, and after the sale.

  • Respond to inquiries and assist with account changes.

  • Maintain your purchase history and preferences for future orders.

4. Cookies, Web Analytics, and Tracking

craftfusionz uses cookies to improve your shopping experience. Cookies are small text files that store details about your browsing session, allowing us to remember your preferences during future visits. These cookies enable personalized services, such as displaying the website in your preferred language and currency, and remembering items in your shopping cart.

We also use Google Analytics to track site traffic and optimize our website’s functionality. You can opt-out of Google Analytics using the browser plugin available at: Google Analytics Opt-Out.

5. Email and Text Messaging

We offer you the option to receive product alerts, updates, and promotions via email or text messages. These notifications are free, and you may opt-out at any time by contacting us at [email protected].

6. Who We Share Your Data With

We do not sell or rent your data. However, we may share it with trusted third-party service providers who assist in processing transactions, fulfilling orders, or complying with legal obligations. These third parties include:

  • Payment processors, banks, and shipping carriers.

  • Advertising partners, such as Google, and website hosting services.

  • Tax authorities for invoicing purposes.

We may also disclose your information to legal authorities when required by law or to prevent fraudulent or illegal activities.

7. How We Protect Your Information

We take the security of your personal information very seriously. Our systems use SSL encryption to protect payment data, and all transactions are securely processed via PayPal. We do not store sensitive financial data. Our systems are regularly updated to ensure the highest protection against unauthorized access and data loss.

8. Data Retention

We will retain your personal information as long as your account remains active or as necessary to provide our services. Certain data may be retained for legal purposes or fraud prevention, even after you close your account or cease using our services.

9. Withdrawing Consent

You have the right to withdraw your consent at any time regarding the use of your personal information. Please note that withdrawing consent may limit access to certain services. To review, modify, or delete your data, please contact us at [email protected].

10. Accessing and Modifying Your Data

In compliance with applicable law, you can request access to the personal information we hold about you. You may also request corrections to inaccuracies or ask us to block or delete your information when appropriate. To review or modify your data, please contact us directly.

11. Changes to Our Privacy Policy

We may update this Privacy Policy occasionally. When we make changes, we will post the updated version on our website and notify you accordingly.